I havr never had any issues here.
I recently became a patient at thamesside after switching from my previous ob of 19 years. I am very pleased with my experience so far and feel very comfortable and at ease with this group.....sincerely, Joanne Kenyon
It's very sad to see so many bad reviews. I have been with this office for probably 6- 7 years now and I can't say a single bad thing about them. My doctor is Dr. E. Girard and she is the most professional and educated medical doctor I met in the USA. I had big issues in the past and got to meet so many bad doctors who have "big" diplomas on the walls but are clueless of what they are doing or continue adapting old methods that had been proven ineffective and do not admit they can't help or ignore what patient is saying. Office staff always friendly, helpful, calling back if necessary. They took wonderful care of me during the pregnancy and Dr. Girard made my complicated delivery pretty easy. Every medical procedure was discussed with me and explained to me. Nobody ever performed any unnecessary tests other than is required for routine check ups or for diagnostic purposes.
If I could give this place a negative star I would. I called ahead to set an appointment and I specifically asked for a ultrasound to reveal the gender of my baby. I was a transfer so all my tests were already done from a previous practice. They confirmed not once but twice that I would have this done. I get to the second appointment and the nurses aid tells me I won't get one. The nurse also confirmed the same thing. They want you to keep going back and forth so you can pay every visit. Then they tell you what you want to hear and try to act like you are the one that heard it incorrectly when they go back on their word. The practice in Ga handled all paperwork, blood work and an ultrasound in the first visit. Either this practice does not know what they are doing or they are money hungry and just want to keep stretching out every visit to get that copay. I will be reporting this practice, I work underneath a law firm, I'll be talking with them as well.
Dr. Girard ordered tests that I was never told of or consented to...only found out about them when I received a bill from the lab. Very violating, sneaky and manipulative on their part to take advantage of and upset a PREGNANT woman. I will no longer be part of a practice where I cannot trust my DR, how can you treat a patient that way? What a shame to be so deceitful and dishonest.
Additionally, their customer service when you call is nothing more than unfriendly and unhelpful. The ladies are rude and it took 2 weeks for them to call me back with an appointment. They are also not very pleasant in person either. My first ultrasound should have been a positive memory that I would never forget. Instead all I remember is a cranky old lady standing there violating me. I do not recommend going here. I will never be stepping foot in that office again. Please find an alternate DR and save yourself the trouble of going there.
Thameside Obgyn Center is a US Doctor based in Groton, Connecticut. Thameside Obgyn Center is located at 491 Gold Star Hwy, Groton, CT 06340, USA.
Please contact with Thameside Obgyn Center using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Thameside Obgyn Center opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Doctor in Groton